SHIPPING

Gaetani Lifestyle Brand offers free ground shipping within the US for orders over $150. This free shipping is only valid on current orders.  To enjoy this free shipping, please use the promo code "Gaetanibrand" at check out.

All orders will be processed during our operating hours only which are Monday though Friday from 9AM CT through 5PM CT and are shipped via Fedex shipping services.   Please allow 1-2 business days for order processing. We offer a variety of shipping choices for your convenience. Shipping days do not include Sundays or Federal holidays. Domestic and International orders are calculated depending on your location and which of our shipping services you select.  The customer is responsible for local duties and taxes at delivery in countries where applicable. Address verification and any shipping related issues by way of the carrier which are beyond our control (such as weather-related issues) may delay delivery of your order. Gaetani is not responsible for lost or stolen packages or packages delayed by the carrier. To track your order, please refer to your tracking number in your confirmation email. 

Shipping Choices:

Standard Shipping (within the US) ~ 7-10 business days

Fedex Ground Home Delivery ~ 1-5 business days

Fedex Express Saver ~ 3 business days by 7Pm Monday through Friday

Fedex Second Day ~ 2 business days by 8PM Monday through Friday

 

RETURNS

Gaetani Brand will happily return any and all merchandise that meets the return requirements outlined below:

Condition of merchandise

All returns must be in its original condition which means unworn, unwashed and with all original tags and hygiene labels.  Any items not in their original condition and that are retuned to us soiled or showing evidence of wear and tear will be sent back to you.   

In the interest of hygiene, please wear underwear when trying on bottoms prior to taking the tags off and avoid make up coming into contact with the merchandise when trying them on in case they do not fit and will need to be returned to us. We may refuse to refund or exchange if it's clear this hasn't been done and return the goods to you, rejecting the return request.

It is Gaetani’s discretion to decide if an item is soiled or has been worn and if determined as soiled, it will be returned back to you at your expense. 

Limitations

All sale, discounted, clearance, promo or special sale (like Black Friday) items are final sale and are non-returnable.  We cannot accept returns on international items at this time. Shipping and handling fees are not refundable. 

Alteration Accommodations

If you are unhappy with the fit or would like some extra "flare" added to your suit we do offer some alteration options to accommodate our customers as we want all of customers to love our unique items and have them fit comfortable and appropriately. Please email us with “alteration request” in the subject line and we will try our best to accommodate your request.  Please note that the alteration accommodation is limited and has restrictions.  

Return Window

All returns must be requested within 7 days of receiving your item.  You can request a return by clicking on the below "Return Request Form" and we will get back to you within 48 hours regarding your request.  The returned goods must be received within 15 days of receiving your item.  If a request is not made within 7 days and the item is not returned to us within 15 days from the date of purchase it will be sent back to you and you will not be refunded. The cost of returning the good is the responsibility of the customer. 

RETURNS REQUEST FORM

Refunds

Returns will be processed within 14 business days of receipt, minus shipping charges.  Please be patient during busy times where your refund may take a bit longer.  Please keep in mind that your banking institution or Credit Card company may require additional days to process and post this transaction to your account once the return has been processed. Your refund will be in the same form of payment that you originally used. 

Returned merchandise must be sent to:

Gaetani Lifestyle Brand

33 Ruth Street 

Trumbull, CT 06611

Damages

All Gaetani Brand merchandise is checked for quality and defects prior to shipment to our customers.  If, for any reason, you receive yours damaged or defective,  please notify us within 7 days of receiving it and we will exchange your item for the same item only.  Please see the above “condition of merchandise” section which outlines what condition the returned merchandise must be in prior to returning to us. You can notify us of any damaged merchandise by using the "Return Request Form" located under the Return section of this page.

Exchanges

Gaetani will gladly exchange items of the same kind only.  If you are looking for a different size, we can exchange the item if we have the size in stock. Please see the above “condition of merchandise” section which outlines what condition the returned merchandise must be in prior to returning to us. Please request an exchange by using the "Return Request Form" located under the Return section of this page.

 

Size Information

Our sizes run from XS to L.  

Each style fits a bit differently and given everyone's body type is not the same, please only use the below size chart as a general rule for choosing your size. You can always exchange your size for another if the fit is not right. All of our suits are made with lycra and spandex which provide great stretch as well.  Generally speaking, our Elektra and Cleopatra styles are your better choices if you have a larger bust/larger bottom while our Adriana and Alexa styles are a bit snugger and their style won't necessarily fit a much larger bust or wider bottom. The one pieces have a full zip, a snug fit and will provide a nice fit for all shapes and sizes.  We hope this helps you determine what style suits you best and do not hesitate to contact us for more assistance. 

 

ELEKTRA & CLEOPATRA
TOP
XS (A/B CUP) / S (B/C CUP) / M (C/D CUP) / L (D/DD CUP)
BOTTOM
XS (0-2) / S (2-4) / M (4-6/8) / L (6/8-10)

ADRIANA & ALEXA
TOP
XS (A/B CUP) / S (B/C CUP) / M (C CUP) / L (D CUP)
BOTTOM
XS (0-2) / S (2-4) / M (4-6) / L (6-8) 

BELLA & VIVICA ONE PIECE
XS (0-2) / S (2-4) / M (4-6/8) / L (6/8-10)

 

Care Instructions

The fine Italian and American fabrics and unique accents used on all of our merchandise, while deemed durable, have to be taken care of properly in order to withstand many years of use.  Our suits are made to be used for more than just your day at the beach but to ensure that they last and that you get the most out of your purchase, they must be washed properly. They must be hand washed in cold water with a gentle detergent and laid flat to dry.  Do not machine wash, machine dry and do not iron.  

While our suits are made for swimming and use in the water they are not intended for long periods in highly chlorinated water and will be subject to normal wear and tear.  

Sale Items

All sale items or discounted items are final sale, nonreturnable and non-exchangeable.  

Custom Suits

Laura Gaetani, Founder & Designer of Gaetani Brand started her bikini journey by making custom suits in 2010.  She still offers this service. Want more information on a hand-made custom suit made just for you that you can help design to your liking? Email Laura at gaetani@geatanibrand.com!! 

Price Adjustments

Gaetani Brand does not offer price adjustments at this time.

Payments

We accept most major credit cards. The cards we are accepting at this time will be evident during your checkout experience. Gaetani Brand uses encryption to scramble credit card information so your information is safe and secure when you purchase with us. For more information regarding your personal information and privacy please see Privacy Policy and Terms & Conditions on our LEGAL page.

Sales Tax

By law, Gaetani Brand is required by law to charge sales tax for various states.

Contact Information

Gaetani Lifestyle Brand's business hours are Monday though Friday from 9AM CT through 5PM CT.  If you have any questions or concerns please email us via our contact page or via email at gaetani@gaetanibrand.com and we will get back you within 48 hours.

Mailing Address:

Gaetani Lifestyle Brand

33 Ruth Street 

Trumbull, CT 06611

 

PRIVACY POLICY

 

This privacy policy discusses the customer information we are required to collect in order to complete transactions, how it is used and the security steps taken to protect your information as our customer.  This policy is part of the terms and conditions of use that our website is governed by.  By using our website, you are bound by the policy and agreement.  If you have any objections to this Privacy Policy, you should discontinue use of the website immediately. Gaetani Brand may update this privacy policy from time to time.  By visiting and continuing to use this website, you agree to accept and and all changes to this policy.  

It is very important to Gaetani Brand that our customer’s data is secure and we take the security and privacy of your data very seriously.  Our transactions are processed by trusted commerce processing systems and all information collected for these transactions is kept confidential and will not be disseminated to any outside parties that are not related to that transaction.  We may collect your email and add you to our mailing list in order to keep you up to date with our new items, sales and promos. You can choose to opt out at any time.  We may disclose your information if required by law or if you violate our terms of service. Unfortunately, any transmission of data or information over the internet or any wireless network can never be 100% secure.  We will always strive to protect your personal information to the best of our ability however, when you transfer information to us on our site, you are doing so at your own risk.  

If you are concerned with ordering electronically we will gladly assist you with your purchase over the phone.  Please email us at gaetani@gaetanibrand.com with “Order Request” in the Subject Line and we will gladly contact you within 48 hours to complete your order.  

When you provide us with your personal information in order to make a purchase or initiate a return you imply that you consent to our collecting and using it for that purpose.  

 

TERMS AND CONDITIONS

This section outlines all required information about Gaetani Lifestyle Brand and the terms and conditions on which we supply any of the goods listed on our website to you as the customer. Please read these terms and conditions in their entirety prior to purchasing anything from the website.  Should you decide to purchase anything thereafter, you are agreeing to be bound by these terms and conditions.

All content on our website, including, but not limited to: graphic images, descriptions, information content and program code belong to Gaetani Brand and may not be reproduced in any way without written consent of Gaetani Brand.

There may be some clerical, numerical, typographical errors or other omissions in quotes, price lists, invoices or other documents and/or information issued by us.  Those errors are subject to correction without any liability on our part.  The price of goods will be charged as shown on the website except in cases of error as previously described.  In these cases, we reserve the right to correct the error and charge the correct price and are not obligated to sell you the goods at the incorrect price which was depicted. Prices of goods may change from time to time.  The price of goods does not include shipping charges which will vary according to location.

By placing an order through our website you agree that you are capable of making the decision of entering into a binding contract, are at least 18 years of age of have parental supervision and/or permission from a parent or legal guardian to be making purchases if you are under age of 18. You agree that you will not be using these goods in the course of business unless you are entering a wholesale contract with us.  For more  information on wholesale contracts, please visit the Customer Care section of our website.  

As the customer, you are purchasing our goods at your own risk. Gaetani is not responsible and/or held liable for any bad outcome, result or losses of buying or returning of our goods such as death, personal injury, skin and/or body issues, fraud, misrepresentation, acts of god or any other resulting outcome.

All goods are subject to availability. When making purchases, Gaetani’s website allows you time to preview all information prior to checking out in order to ensure that all of your input information is correct, so please take the time to read and check your order prior to submitting.  Once your order is placed and payment has been received you order is then considered accepted. Payments must be provided at the time that the order is placed through our e-commerce website or the goods will not be sent to you as the customer. We will package the goods being sent to you as we deem appropriate and we are not obligated to package them in any other way per your request.

All photos are for illustrative purposes only and the depiction of color will vary by computer. We have made our best efforts to display an accurate depiction of our goods but we cannot guarantee that your computer’s display of the color is accurate and your goods color appearance may vary slightly.

While we ship internationally, we are not held responsible for any type of delay related to this type of shipping.  You as the customer are responsible for payment of any import duties and/or taxes and are responsible for complying with all applicable laws and regulations of that destination.  Delivery costs and times may vary depending on the location of delivery. 

 Goods are returnable and/or exchangeable but must meet the requirements for return and/or exchange which can be found in the shipping and returns section of our website.  In order to return items, you must submit a returns request via the provided returns form. Refunds will be processed within 14 business days but may take longer during busy times. Any goods lost in transit during the return process is not our responsibility and a refund will not be issued.  Please see all information regarding returns and exchanges in the Customer Care section of the website.

Gaetani will always guarantee a quality product which will be in line with the description on the website and be free of defects. This guarantee does not apply to any defect resulting from normal wear and tear, customer instilled damage, negligent storage, improper care/washing, working conditions, accident, acts of god, alteration, repairs or any other such thing that would deter our guarantee.  Should you fail to comply to this, the goods are not returnable and no longer guaranteed and/or warranted.  Should Gaetani not deliver a quality product as outlined above, the order may be cancelled and the customer’s money refunded.  We are only responsible for refunding the money paid for the returned product.

We are not liable for delays due to any event that is beyond our control such as acts of god, strikes, factory issues or any unforeseeable issues.  We will always strive to stand by our promise of a quality product, exceptional service and will try our best to remediate these issues but in these times of force majeure events, our contract is considered suspended until these events come to a close or until we decide to terminate the contract and refund the purchase.

We reserve the right to change and/or revise these terms and conditions and any condition or policy on this website at any time. At each purchase, these terms and conditions and all policies will be in effect.  We reserve the right to change and or dispose of any contract on this website or with a customer if deemed appropriate at any time.  We also reserve the right to revoke anyone’s access to our website at any time if misuse, negligence or for any reason that we deem is inappropriate which jeopardizes our business, safety or operation.