SHIPPING

Free ground shipping within the US for current orders over $100.

Shipping Choices:

Standard Shipping (within the US) ~ 7-10 business days

Fedex Ground Home Delivery ~ 1-5 business days

Fedex Express Saver ~ 3 business days by 7Pm Monday through Friday

Fedex Second Day ~ 2 business days by 8PM Monday through Friday

Orders are processed Monday though Friday from 9AM ET through 5PM ET and are shipped via Fedex.   Please allow 1-2 business days for order processing.  Shipping days do not include Sundays or Federal holidays. Domestic and International orders are calculated depending on your location and shipping option chosen.  The customer is responsible for local duties and taxes at delivery in countries where applicable. Address verification and any shipping related issues by way of the carrier which are beyond our control may delay delivery of your order. Gaetani is not responsible for lost or stolen packages or packages delayed by the carrier. To track your order, please refer to your tracking number in your confirmation email.  

RETURN POLICY

Gaetani Brand will happily return any and all merchandise, as long as it is in its original condition and the return is requested within 7 days. Please see further details below:

Condition of merchandise

All returns must be in its original condition which means unworn, unwashed and with all original tags and hygiene labels.  Any items not in their original condition and that are retuned to us soiled or showing evidence of wear and tear will not be processed.   

In the interest of hygiene, please wear undergarments when trying on bottoms prior to taking the tags off and avoid make up coming into contact with the merchandise when trying them on. It is our discretion to decide if an item does not meet our return requirements, giving us the right to refuse the refund or exchange.

Return Window

All returns must be requested within 7 days of receiving your item.  You can request a return by emailing us @ gaetani@gaetanibrand.com   The returned goods must be received within 10 days of receiving your item. 

Refunds

Merchandise returns will be processed within 14 business days of receipt. Please keep in mind that your banking institution or Credit Card company may require additional days to process and post this transaction to your account once the return has been processed. Your refund will be in the same form of payment that you originally used. 

Returned merchandise must be sent to:

Gaetani Swimwear

146 High Street
Unit 306

Milford, CT 06460

Exchanges

Please email us regarding exchanges. We can process size exchanges if that size is in stock. Please see the above “condition of merchandise” section which outlines what condition the returned merchandise must be in prior to returning to us. Please request an exchange by using the "Return Request Form" located under the Return section of this page.

Sale Items

All sale, discounted, clearance, promo or special sale items are final sale and are non-returnable.   

Damages

All Gaetani Brand merchandise is checked for quality and defects prior to shipment to our customers.  If you receive yours damaged or defective,  please notify us within 7 days and we will exchange your item.  Please see the above “condition of merchandise” section which outlines what condition the returned merchandise must be in prior to returning to us. You can notify us of any damaged merchandise by using the "Return Request Form" located under the Return section of this page.

Fit Guide and Size Information

Please refer to our FIT GUIDE for more information on sizing and fit for all Gaetani swimwear styles

 

CARE INSTRUCTIONS

The fine Italian and American fabrics and unique accents used on all of our merchandise, while deemed durable, have to be taken care of properly in order to withstand many years of use.  Our suits are made to be used for more than just your day at the beach but to ensure that they last and that you get the most out of your purchase, they must be washed properly. They must be hand washed in cold water with a gentle detergent and laid flat to dryDo not machine wash, or machine dry and do not iron.  

While our suits are made for swimming and use in the water they are not intended for long periods in highly chlorinated water and will be subject to normal wear and tear.  

Custom Suits & Alterations

Laura Gaetani, Founder & Designer of Gaetani Brand started her bikini journey by making custom suits in 2010, and still offers this service. Want more information on a hand-made custom suit made just for you that you can help design to your liking? Email Laura at gaetani@geatanibrand.com!! 

If you are unhappy with the fit or would like some extra "flare" added to your suit we do offer some alteration options, as we want all of customers to love our unique items and be happy with their purchase. Please email us with “alteration request” in the subject line and we will try our best to accommodate your request.  Please note that the alteration accommodation is limited and has restrictions.

Payments

We accept most major credit cards, Stripe and Paypal. The cards we are accepting at this time will be evident during your checkout experience. Gaetani Brand uses encryption to scramble credit card information so your information is safe and secure when you purchase with us. For more information regarding your personal information and privacy please see Privacy Policy and Terms & Conditions on our LEGAL page.

Sales Tax

By law, Gaetani Brand is required by law to charge sales tax for various states.

Contact Information

Gaetani Lifestyle Brand's business hours are Monday though Friday from 9AM ET through 5PM ET.  If you have any questions or concerns please email us via our contact page or via email at gaetani@gaetanibrand.com and we will get back you within 48 hours.

Mailing Address:

Gaetani Swimwear

146 High Street

Unit 306

Milford, CT 06460

 

 

 

 

 

 

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