SHIPPING

Gaetani Lifestyle Brand offers free ground shipping within the US for orders over $150. This free shipping is only valid on current orders.  To enjoy this free shipping, please use the promo code "Gaetanibrand" at check out.

All orders will be processed during our operating hours only which are Monday though Friday from 9AM CT through 5PM CT and are shipped via Fedex shipping services.   Please allow 1-2 business days for order processing. We offer a variety of shipping choices for your convenience. Shipping days do not include Sundays or Federal holidays. Domestic and International orders are calculated depending on your location and which of our shipping services you select.  The customer is responsible for local duties and taxes at delivery in countries where applicable. Address verification and any shipping related issues by way of the carrier which are beyond our control (such as weather-related issues) may delay delivery of your order. Gaetani is not responsible for lost or stolen packages or packages delayed by the carrier. To track your order, please refer to your tracking number in your confirmation email. 

Shipping Choices:

Standard Shipping (within the US) ~ 7-10 business days

Fedex Ground Home Delivery ~ 1-5 business days

Fedex Express Saver ~ 3 business days by 7Pm Monday through Friday

Fedex Second Day ~ 2 business days by 8PM Monday through Friday

 

RETURNS

Gaetani Brand will happily return any and all merchandise that meets the return requirements outlined below:

Condition of merchandise

All returns must be in its original condition which means unworn, unwashed and with all original tags and hygiene labels.  Any items not in their original condition and that are retuned to us soiled or showing evidence of wear and tear will be sent back to you.   

In the interest of hygiene, please wear underwear when trying on bottoms prior to taking the tags off and avoid make up coming into contact with the merchandise when trying them on in case they do not fit and will need to be returned to us. We may refuse to refund or exchange if it's clear this hasn't been done and return the goods to you, rejecting the return request.

It is Gaetani’s discretion to decide if an item is soiled or has been worn and if determined as soiled, it will be returned back to you at your expense. 

Limitations

All sale, discounted, clearance, promo or special sale (like Black Friday) items are final sale and are non-returnable.  We cannot accept returns on international items at this time. Shipping and handling fees are not refundable. 

Alteration Accommodations

If you are unhappy with the fit or would like some extra "flare" added to your suit we do offer some alteration options to accommodate our customers as we want all of customers to love our unique items and have them fit comfortable and appropriately. Please email us with “alteration request” in the subject line and we will try our best to accommodate your request.  Please note that the alteration accommodation is limited and has restrictions.  

Return Window

All returns must be requested within 7 days of receiving your item.  You can request a return by emailing us @ gaetani@gaetanibrand.com   The returned goods must be received within 15 days of receiving your item.  If a request is not made within 7 days and the item is not returned to us within 15 days from the date of purchase it will be sent back to you and you will not be refunded. The cost of returning the good is the responsibility of the customer. 

 

Refunds

Returns will be processed within 14 business days of receipt, minus shipping charges.  Please be patient during busy times where your refund may take a bit longer.  Please keep in mind that your banking institution or Credit Card company may require additional days to process and post this transaction to your account once the return has been processed. Your refund will be in the same form of payment that you originally used. 

Returned merchandise must be sent to:

Gaetani Lifestyle Brand

146 High Street
Unit 306

Milford, CT 06460

Damages

All Gaetani Brand merchandise is checked for quality and defects prior to shipment to our customers.  If, for any reason, you receive yours damaged or defective,  please notify us within 7 days of receiving it and we will exchange your item for the same item only.  Please see the above “condition of merchandise” section which outlines what condition the returned merchandise must be in prior to returning to us. You can notify us of any damaged merchandise by using the "Return Request Form" located under the Return section of this page.

Exchanges

Gaetani will gladly exchange items of the same kind only.  If you are looking for a different size, we can exchange the item if we have the size in stock. Please see the above “condition of merchandise” section which outlines what condition the returned merchandise must be in prior to returning to us. Please request an exchange by using the "Return Request Form" located under the Return section of this page.

 

Size Information

Our sizes run from XS to L.  

Each style fits a bit differently and given everyone's body type is not the same, please only use the below size chart as a general rule for choosing your size. You can always exchange your size for another if the fit is not right. All of our suits are made with lycra and spandex which provide great stretch as well.  Generally speaking, our Elektra and Cleopatra styles are your better choices if you have a larger bust/larger bottom while our Adriana and Alexa styles are a bit snugger and their style won't necessarily fit a much larger bust or wider bottom. The one pieces have a full zip, a snug fit and will provide a nice fit for all shapes and sizes.  We hope this helps you determine what style suits you best and do not hesitate to contact us for more assistance. 

 

ELEKTRA & CLEOPATRA
TOP
XS (A/B CUP) / S (B/C CUP) / M (C/D CUP) / L (D/DD CUP)
BOTTOM
XS (0-2) / S (2-4) / M (4-6/8) / L (6/8-10)

ADRIANA & ALEXA
TOP
XS (A/B CUP) / S (B/C CUP) / M (C CUP) / L (D CUP)
BOTTOM
XS (0-2) / S (2-4) / M (4-6) / L (6-8) 

BELLA & VIVICA ONE PIECE
XS (0-2) / S (2-4) / M (4-6/8) / L (6/8-10)

 

Care Instructions

The fine Italian and American fabrics and unique accents used on all of our merchandise, while deemed durable, have to be taken care of properly in order to withstand many years of use.  Our suits are made to be used for more than just your day at the beach but to ensure that they last and that you get the most out of your purchase, they must be washed properly. They must be hand washed in cold water with a gentle detergent and laid flat to dry.  Do not machine wash, machine dry and do not iron.  

While our suits are made for swimming and use in the water they are not intended for long periods in highly chlorinated water and will be subject to normal wear and tear.  

Sale Items

All sale items or discounted items are final sale, nonreturnable and non-exchangeable.  

Custom Suits

Laura Gaetani, Founder & Designer of Gaetani Brand started her bikini journey by making custom suits in 2010.  She still offers this service. Want more information on a hand-made custom suit made just for you that you can help design to your liking? Email Laura at gaetani@geatanibrand.com!! 

Price Adjustments

Gaetani Brand does not offer price adjustments at this time.

Payments

We accept most major credit cards. The cards we are accepting at this time will be evident during your checkout experience. Gaetani Brand uses encryption to scramble credit card information so your information is safe and secure when you purchase with us. For more information regarding your personal information and privacy please see Privacy Policy and Terms & Conditions on our LEGAL page.

Sales Tax

By law, Gaetani Brand is required by law to charge sales tax for various states.

Contact Information

Gaetani Lifestyle Brand's business hours are Monday though Friday from 9AM CT through 5PM CT.  If you have any questions or concerns please email us via our contact page or via email at gaetani@gaetanibrand.com and we will get back you within 48 hours.

Mailing Address:

Gaetani Lifestyle Brand

146 High Street

Unit 306

Milford, CT 06460

 

 

 

 

 

 

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